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Features

The Hub Model

merchantCENTRAL is built on a central hub model: One platform connects all marketplaces, suppliers, and shipping providers with Microsoft Dynamics 365 Business Central.

Central Item Pool

  • All marketplaces access the same item base
  • One item, maintained once – automatically available on all channels
  • Marketplace-specific attributes (e.g. Amazon ASIN, eBay Category) are managed per connector

Automatic Price Calculation

  • The Price Engine calculates sales prices based on purchase prices
  • Configurable margins per item category
  • Rounding rules (Round99, Round90, Round95, Commercial)
  • RRP maximum: Optional limitation to the lowest list price

Unified Order Import

  • Orders from all marketplaces flow into the same BC process
  • Unified order card with marketplace metadata
  • Automatic assignment to BC customers and payment terms

Cross-Channel Inventory Calculation

  • One formula for all channels
  • Considers own warehouse stock + supplier stock
  • Cross-channel deduction: Reserved stock on other marketplaces

Shipping Integration

  • Labels for DHL, DPD, GLS, UPS, and Rhenus from a single dialog
  • Automatic tracking number feedback to the marketplace
  • Multi-package support per shipment

Plugin Architecture

  • Add new channels by installing an app
  • The hub remains unchanged – connectors register via events
  • No hard dependencies between hub and connector apps

Who is it for?

merchantCENTRAL is designed for businesses that:

  • sell on multiple marketplaces simultaneously
  • want to automate supplier data integration into Business Central
  • need a unified shipping system for all channels
  • use Microsoft Dynamics 365 Business Central as their ERP

→ Detailed Documentation